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Shipping
Our standard delivery is Royal Mail Tracked 48 - £3.49
Our expedited delivery is Royal Mail Tracked 24 - £4.49
Get Free Delivery on orders over £30

How long does it take for orders to be despatched?
We aim to ship all orders within 1 working day.

Returns
We want you to be happy with our products and feel comfortable with your purchase.

Products purchased from www.devonwick.com
We will gladly accept your return (for any reason) of products purchased directly from us at www.devonwick.com

All we ask is that you:

First email us within 30 days of delivery at help@devonwick.com with your name, order number and reason for your return.

Step 1: Snap it!
First things first, you need to snap off a piece of your wax melt. Depending on the size of your wax warmer and the strength of the fragrance, one or two squares should suffice.

Step 2: Melt it!
Now it's time to get melting. Place your wax melt segment into the dish of your wax warmer. If you're using an electric wax warmer, turn it on and let it work its magic. If you're using a tealight wax burner, light a tealight underneath and let the flame melt the wax. We recommend using a 40w electric wax warmer or a tealight wax burner with 4 hour tealight for best results. Never use an 8 hour tealight.

Step 3: Enjoy it!
Once your wax melt is melted, sit back, relax and let the fragrance fill the room. The intensity of the fragrance will depend on your room size, the temperature of the room and the amount of wax used. For best results, always close your windows in the room you are burning the wax.

Step 4: Change it!
One of the great things about wax melts is the ease to change between scents. Once you've finished with one scent, simply dispose of the melted wax by soaking it up with cotton balls/pads and then switch it up with a new scent.

Some important things to keep in mind when using wax melts:
Check the packaging for allergen advice.

Keep wax melts away from children.

Do not use wipes and/or cleaning chemicals/products to clean the burner.

Do not use metal or sharp objects to clean out wax as this may crack or damage the burner or cause injury.

Do not use a melter for longer than 4 hours at a time as this will cause stress on the melter.

And that's it! Using wax melts is as easy as snap, melt, and enjoy. We recommend using two squares at a time for 12-18 hours of fragrance bliss. Happy melting!