Ordering

Where are your candles made?
Our candles are hand poured in Plymouth, Devon

How will my order arrive?
Your order will arrive in a cardboard box with 100% recyclable paper packaging. We don't use any plastic packing materials.

Are your products CLP compliant?
Yes, all our products are CLP compliant, more information for indicidual products can be sent on request, please email help@devonwick.com

Delivery

How much is delivery for the UK?
Standard Delivery which is Royal Mail 2nd Class is £2.99 or Free for orders over £30

We offer Expedited for £5.99 which is often next day but can take up to 2 working days.

 

Who will deliver my candles?
Royal Mail will deliver your candles.

What if I'm not home when my candles are delivered?
Royal Mail will leave a collection card to reschedule your delivery or pick it up from your local sorting office.

What if I have problems with my delivery?
You can contact us anytime via email help@devonwick.com