I already had an electric wax melter and was excited to buy another one to put elsewhere in the house. I absolutely love the Devon Wick snap bars so I expected good quality. Firstly, he’s called a Tri-colour Electric Melter so I was a bit surprised that it has four colours and not three. There’s a pink band of colour that I was not anticipating and whilst I am sure some people would love it, it means that what I thought was more blue/green is actually not at all and the pink spoils it for me. Also, I am not a fan of the silver bit on the top that the wax melts in... I would have preferred that to be white, but I knew that when I bought it. It was doing the job anyway of melting the wax and making my house smell lovely but then after less than a month it has stopped working. I have spoken to customer services who are kindly sending me a new bulb to see if that is eye issue, but I would not expect a bulb to go this quickly on an item like this - Particularly as the melter I already have has been going for over 6 months without needing a new bulb and I put it on every day. All in all I am disappointed in this item as it arrived looking completely different to how it was in the picture and whilst I have used it I don’t really like it with the 4 colours as it’s not as tasteful as I thought and of course now it’s not even working.
